Privacy Policy
KenTom - Engineering Creative Solutions
Last updated: January 31, 2026
Our Philosophy on Privacy
At KenTom, we believe that privacy is a fundamental right, not a privilege. This policy outlines how we collect, use, and protect your information when you interact with our website and services. We're committed to transparency, so we've written this in plain language.
Information We Collect
1. Information You Provide
When you contact us or use our services, you may provide:
- Contact Information: Name, email address, phone number
- Project Details: Information about your project requirements and goals
- Communication Records: Messages, emails, and other correspondence
- Payment Information: Processed securely through third-party payment providers
2. Information Collected Automatically
When you visit our website, we automatically collect:
- Usage Data: Pages visited, time spent, and interaction patterns
- Device Information: Browser type, operating system, and device identifiers
- Location Data: General geographic location (country/city level)
- Technical Data: IP address, cookies, and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide Services: Deliver the services you request and communicate about projects
- Improve Experience: Enhance our website, services, and user experience
- Communicate: Send updates, newsletters, and respond to inquiries (with your consent)
- Analytics: Understand how our website is used to make informed improvements
- Security: Protect against fraud, abuse, and security threats
- Legal Compliance: Comply with legal obligations and enforce our terms
Data Sharing and Third Parties
We respect your privacy and only share your information in limited circumstances:
- Service Providers: Trusted partners who help us operate our website and services (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share your information
We never sell your personal information to third parties.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and choices
- Marketing Cookies: Used to deliver relevant content and ads (with consent)
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
Data Security
We take security seriously and implement industry-standard measures to protect your data:
- Encrypted data transmission (HTTPS/SSL)
- Secure server infrastructure and regular security audits
- Access controls and authentication protocols
- Regular backups and disaster recovery procedures
- Employee training on data protection practices
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any breaches as required by law.
Your Rights and Choices
You have control over your personal information. You can:
- Access: Request a copy of the personal data we hold about you
- Correct: Update or correct inaccurate information
- Delete: Request deletion of your personal data (subject to legal obligations)
- Object: Object to certain types of processing
- Restrict: Request that we limit how we use your data
- Portability: Receive your data in a structured, machine-readable format
- Withdraw Consent: Opt out of marketing communications at any time
To exercise these rights, contact us at tomsteve187@gmail.com
Data Retention
We retain your personal information only as long as necessary to:
- Provide our services and support
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Maintain business records and analytics
When data is no longer needed, we securely delete or anonymize it.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Updating the "Last updated" date at the top of this page
- Sending an email notification (for material changes)
- Displaying a prominent notice on our website
Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please reach out:
Quick Summary
In simple terms:
- We collect only what we need to provide great services
- We never sell your personal information
- You have full control over your data
- We use industry-standard security measures
- You can contact us anytime with questions
- We're transparent about how we handle your information